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• Your therapist has been trained in the proper use of PPE (personal protective equipment) and is current with the most recent infection control measures.

• For in-person visits there are 15 minute slots left open between patients so that the treatment room can be made ready and disinfected appropriately between patients - your safety & comfort is our primary concern.

• Your therapist has been fully vaccinated against Covid-19 and, as per state law for health care facilities, will be masked up.

• You will have the option to have your therapy in the form of telehealth (online) visits - while it is a new process for many, Hands-On Wellness OT aims to make the process as easy as possible, that's why you will be walked through the process:​

1. ​Start by checking out:  ​How do I find out my Occupational Therapy benefits? for information about how your insurance company reimburses telehealth services. While Hands-On Wellness OT does not currently participate in any insurance programs (including Medicare or Medicaid) we do offer reduced fees for telehealth visits ($30 per half hour consults). 

2. Simply contact me to book a time and I will send you an email invitation to an online meeting link. The link is through a HIPAA-compliant secure platform with video and audio capabilities.

3. Prior to your visit, please check out our Before Your Visit page to fill out and email back relevant documentation and to prepare for and gather everything you may need for your appointment. 

4. At the time of your appointment, open your email - you will be directed to click a button and you will be directed to a virtual waiting room; wait there until your therapist's screen appears.

5. Payment will be taken after your appointment through a number of different payment platforms (including credit card details or via PayPal) and you will be emailed your receipt.

6. In the event of technical difficulties, we will guide you through the process over your mobile phone. 

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